Do not hesitate to contact us if you have any questions or if you wish to make a return. Just simply fill out this contact sheet form with your questions or commentaries. If you wish to make a return you must write the reasons why. We will also ask for photos of the item for evaluation. We are certain that you will love our merchandise. We have strict quality control procedures and we take great care of all our designer pieces. However, we understand that if our merchandise is defective or is broken on arrival you may return it for a full refund. These are the only 2 reasons by which we accept returns. We do not accept returns on earrings, rings or body jewelry (including body rings, toe rings or anklets) for obvious health reasons. We only accept returns on bracelets and necklaces and only for the reasons explained before. The customer has 5 days (after receiving the merchandise) to contact us about a return. All Returns must be done up to 5 days after after receiving the merchandise. We will not accept any returns if you contact us after 5 days of receiving the merchandise. For more details and further instructions concerning returns or refunds please read carefully our Terms and Conditions section.